Terms of Service

1. Acceptance of these terms

These Terms of Service (the “Terms”) form a binding agreement between you and PokeTrade AI (“PokeTrade AI”, “we”, “us”, or “our”) governing your use of the PokeTrade AI mobile application and website (together, the “Service”). PokeTrade AI is currently operated by its founders while we complete the formation of a company. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy and Community & Safety Guidelines. If you do not agree, do not use the Service.

2. Eligibility and age

You must be at least 13 years old to use PokeTrade AI. If you are under the age of digital consent in your country (16 in Greece; some EU countries set it lower, down to 13), you may only use the Service with the consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf. By using the Service you represent that you meet these requirements and that the information you provide is accurate.

3. Your account

You register with an email address and password, and soon you will be able to sign in with Apple or Google. You are responsible for:

• keeping your login credentials confidential;
• all activity that happens under your account;
• providing accurate account and profile information; and
• notifying us promptly at poketrade@tuta.com if you suspect unauthorised use of your account.

You may not impersonate others, create an account on behalf of someone else without authorisation, or maintain more than one account to evade suspensions or restrictions.

4. PokeTrade AI is a venue, not a party to your trades

PokeTrade AI is a venue and platform that helps collectors find each other and arrange sales and card-for-card trades. We are not a party to any transaction between users, we do not take possession of any cards, and we do not process payments for trades or sales between users. Any agreement you reach with another user — including price, condition, authenticity, and how and where to meet — is solely between you and that user.

Trades and sales are settled offline, in person, at your own risk. You are responsible for evaluating the other person, the cards, and the safety of any meeting. Meet in a public place, inspect cards carefully before exchanging anything, and bring a friend if you can. See our Community & Safety Guidelines for practical advice. PokeTrade AI does not guarantee the conduct of any user or the authenticity, condition, quality, legality, or value of any card or lot listed on the Service.

5. Acceptable use and prohibited conduct

When using the Service, you agree that you will not:

• list or sell counterfeit, fake, or unauthorised reproduction cards, or misrepresent a card’s authenticity, condition, or grading;
• engage in scams, fraud, deceptive listings, or chargeback abuse, or attempt to defraud another user;
• list illegal items, stolen goods, or anything you do not have the right to sell or trade;
• harass, threaten, bully, or abuse other users, or post hateful, discriminatory, or sexually explicit content;
• spam, post misleading or manipulative content, or attempt to move conversations off the Service to defraud someone;
• violate any applicable law, infringe anyone’s intellectual property or other rights, or breach the rights of The Pokémon Company or other rights holders;
• attempt to reverse-engineer, disrupt, overload, scrape, or gain unauthorised access to the Service or its systems, or interfere with other users’ use of it; or
• misuse the AI scan, chat, calling, or notification features, including submitting content you have no right to share.

We may remove content, limit features, or suspend or terminate accounts that breach these Terms, as described in Section 12.

6. Listings and accuracy

You are responsible for the accuracy of your listings, including titles, descriptions, condition, grading, photos, prices, and the cards you are willing to accept in trade. Listings must reflect cards you actually have and are entitled to sell or trade. We may, but are not obligated to, review, moderate, reorder, or remove listings.

7. Your content and the licence you give us

You retain ownership of the content you submit — including listings, photos, profile details, and messages (“User Content”). By submitting User Content, you grant PokeTrade AI a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and distribute that content solely to operate, provide, and improve the Service (for example, to show your listing to nearby users). This licence ends when you delete the relevant content or your account, except for content already shared with other users, copies retained for backups, or where we must keep it to meet a legal obligation. Note that end-to-end encrypted message content is not readable by us.

You represent that you have the rights necessary to submit your User Content and to grant this licence, and that your content does not infringe anyone’s rights.

8. Premium subscription & purchases

PokeTrade AI is free to use and includes a free allowance of 5 AI card scans per month. We also offer optional paid purchases: a Premium subscription and one-time scan credit packs.

• Premium: Premium costs €4.99 per month (or the local-currency equivalent set by the app store, as shown in the app at the time of purchase) and grants 100 AI card scans per month plus a larger monthly allowance for the in-app AI assistant (PokeBloom).
• Billing: Premium is billed through the Apple App Store or Google Play (managed via RevenueCat). Payment is charged to your app-store account at confirmation of purchase.
• Auto-renewal: Premium is an auto-renewing subscription. It automatically renews for successive one-month periods unless you cancel it at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period, at the then-current price.
• Managing and cancelling: You can manage or cancel your subscription, and turn off auto-renewal, at any time in your App Store or Google Play account settings. Cancelling stops future renewals; it does not retroactively refund the current period.
• Refunds: Refunds are handled by Apple or Google in accordance with their policies. Except where required by applicable law, payments are non-refundable and unused scans do not carry over or have cash value.
• Scan credit packs: You can also buy one-time scan credit packs (e.g. 100, 500, or 1000 scans; prices shown in the app, such as €3.99 / €14.99 / €24.99). Credits are a one-off purchase, do not auto-renew, and are consumed as you scan. Except where required by law, purchases are non-refundable and credits have no cash value.
• Changes: We may change the price or features of Premium or the credit packs. We will give notice of material changes as required, and price changes apply to renewals or new purchases after the change takes effect.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, PokeTrade AI disclaims all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, that card identifications or price estimates from AI scan will be accurate, or that any user, listing, card, or trade is genuine, safe, lawful, or of any particular quality or value. Nothing in these Terms excludes or limits any rights you have under mandatory consumer-protection law that cannot be lawfully excluded.

10. Limitation of liability

To the fullest extent permitted by law, PokeTrade AI and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, cards, or money, arising out of or relating to your use of (or inability to use) the Service or any transaction with another user — including any loss arising from a sale or trade, a meeting, a counterfeit card, or a scam. Because PokeTrade AI is a venue and not a party to your transactions, you deal with other users at your own risk.

To the extent we are found liable despite the above, our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) EUR 50. Some jurisdictions do not allow certain limitations, so some of these may not apply to you, and this section does not limit liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud).

11. Indemnity

You agree to indemnify and hold harmless PokeTrade AI and its operators from and against any claims, damages, losses, liabilities, and reasonable expenses (including legal fees) arising out of or related to your use of the Service, your User Content, your transactions or interactions with other users, or your breach of these Terms or of any applicable law or third-party rights.

12. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend, restrict, or terminate your access to the Service, remove content, or close your account if we reasonably believe you have breached these Terms or the law, created risk or possible legal exposure for us or other users, or if we discontinue the Service. Where reasonable and lawful, we will give you notice. Sections that by their nature should survive termination — including content licences already granted, disclaimers, limitation of liability, indemnity, and governing law — will survive.

13. Governing law and disputes

These Terms are governed by the laws of Greece and applicable European Union law, without regard to conflict-of-laws rules. The courts of Greece will have jurisdiction over any dispute arising out of or relating to these Terms or the Service, except where mandatory law (such as EU consumer-protection law) gives you the right to bring proceedings in, or have the protection of the laws of, your country of residence.

14. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app. Your continued use of the Service after changes take effect means you accept the updated Terms.

15. Contact us

If you have questions about these Terms, contact us at poketrade@tuta.com.