Terms of Service

1. Acceptance of these terms

These Terms of Service (the “Terms”) form a binding agreement between you and ICXCNIKA OÜ, a private limited company registered in Estonia (“we”, “us”, or “our”), which operates PokeTrade AI. They govern your use of the PokeTrade AI mobile application and website (together, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy and Community & Safety Guidelines. If you do not agree, do not use the Service.

2. Eligibility and age

You must be at least 18 years old to use PokeTrade AI: users chat with and meet people they do not know, and verify their identity to do so. By using the Service you represent that you are 18 or older and that the information you provide is accurate. We close accounts we learn belong to someone under 18.

3. Your account

You register with an email address and password, or by signing in with Apple or Google. You are responsible for:

• keeping your login credentials confidential;
• all activity that happens under your account;
• providing accurate account and profile information; and
• notifying us promptly at support@poketrade.ai if you suspect unauthorised use of your account.

You may not impersonate others, create an account on behalf of someone else without authorisation, or maintain more than one account to evade suspensions or restrictions.

4. PokeTrade AI is a venue, not a party to your trades

PokeTrade AI is a venue and platform that helps collectors find each other and arrange sales and card-for-card trades. We are not a party to any transaction between users, we do not take possession of any cards, and we do not process payments for trades or sales between users. Any agreement you reach with another user — including price, condition, authenticity, and how and where to meet — is solely between you and that user.

Trades and sales are settled offline, in person, at your own risk. You are responsible for evaluating the other person, the cards, and the safety of any meeting. Meet in a public place, inspect cards carefully before exchanging anything, and bring a friend if you can. See our Community & Safety Guidelines for practical advice. PokeTrade AI does not guarantee the conduct of any user or the authenticity, condition, quality, legality, or value of any card or lot listed on the Service.

5. Acceptable use and prohibited conduct

When using the Service, you agree that you will not:

• list or sell counterfeit, fake, or unauthorised reproduction cards, or misrepresent a card’s authenticity, condition, or grading;
• engage in scams, fraud, deceptive listings, or chargeback abuse, or attempt to defraud another user;
• list illegal items, stolen goods, or anything you do not have the right to sell or trade;
• harass, threaten, bully, or abuse other users, or post hateful, discriminatory, or sexually explicit content;
• spam, post misleading or manipulative content, or attempt to move conversations off the Service to defraud someone;
• violate any applicable law, infringe anyone’s intellectual property or other rights, or breach the rights of The Pokémon Company or other rights holders;
• attempt to reverse-engineer, disrupt, overload, scrape, or gain unauthorised access to the Service or its systems, or interfere with other users’ use of it; or
• misuse the AI scan, chat, or notification features, including submitting content you have no right to share.

We may remove content, limit features, or suspend or terminate accounts that breach these Terms, as described in Sections 12 and 13.

6. Listings and accuracy

You are responsible for the accuracy of your listings, including titles, descriptions, condition, grading, photos, prices, and the cards you are willing to accept in trade. Listings must reflect cards you actually have and are entitled to sell or trade. We may, but are not obligated to, review, moderate, reorder, or remove listings.

7. Your content and the licence you give us

You retain ownership of the content you submit — including listings, photos, profile details, and messages (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and distribute that content solely to operate, provide, and improve the Service (for example, to show your listing to nearby users). This licence ends when you delete the relevant content or your account, except for content already shared with other users, copies retained for backups, or where we must keep it to meet a legal obligation. Note that end-to-end encrypted message content is not readable by us.

You represent that you have the rights necessary to submit your User Content and to grant this licence, and that your content does not infringe anyone’s rights.

8. Subscriptions and paid features

PokeTrade AI is free to use. The free plan includes a monthly allowance of 100 AI card scans, a monthly allowance of new conversations once your identity is verified, and caps on how many listings, lots, binders, and cards per binder you can have at once. We also offer optional paid subscriptions: Premium and Pro. The exact allowances and prices shown in the app at the time of purchase control if they differ from this page.

• Premium: billed at €4.99 per month (or the local-currency equivalent set by the app store, as shown in the app at the time of purchase). Premium includes a monthly allowance of 5,000 AI card scans, unlimited listings, lots, binders and binder size, chat with other collectors without a monthly limit (identity verification still applies), collection value history and card price insights, collection export, and no in-app ads.
• Pro: billed at €14.99 per month (or the local-currency equivalent shown in the app). Pro includes everything in Premium, plus an effectively unlimited AI-scan allowance (a fair-use ceiling applies to prevent abuse), prices by country, featured listings, listing statistics, and a verified storefront on the map.
• Billing: subscriptions are billed through the Apple App Store or Google Play. Payment is charged to your app-store account at confirmation of purchase.
• Auto-renewal: Premium and Pro are auto-renewing subscriptions. They automatically renew for successive one-month periods unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period, at the then-current price.
• Managing and cancelling: You can manage or cancel your subscription, and turn off auto-renewal, at any time in your App Store or Google Play account settings. Cancelling stops future renewals; it does not retroactively refund the current period.
• Right of withdrawal and refunds: if you are a consumer in the European Union, you have the right to withdraw from a subscription within 14 days of buying it, without giving a reason. When you buy, you ask for the subscription to start straight away and acknowledge that you lose the right of withdrawal once it has been fully provided; if you withdraw before that, you pay only for the part already provided. Purchases made through Apple or Google follow their refund policies, and you request a refund from them. Unused monthly scan allowances do not carry over or have cash value.
• Changes: We may change the price or features of Premium or Pro. We will give notice of material changes as required, and price changes apply to renewals or new purchases after the change takes effect.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, that card identifications or price estimates from AI scan will be accurate, or that any user, listing, card, or trade is genuine, safe, lawful, or of any particular quality or value. Nothing in these Terms excludes or limits any rights you have under mandatory consumer-protection law that cannot be lawfully excluded.

10. Limitation of liability

To the fullest extent permitted by law, ICXCNIKA OÜ will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, cards, or money, arising out of or relating to your use of (or inability to use) the Service or any transaction with another user — including any loss arising from a sale or trade, a meeting, a counterfeit card, or a scam. Because PokeTrade AI is a venue and not a party to your transactions, you deal with other users at your own risk.

To the extent we are found liable despite the above, our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) EUR 50. These limits do not apply to harm we cause intentionally or through gross negligence, to death or personal injury, to fraud, or to anything else that cannot be limited by law. Nothing in this section limits the rights you have as a consumer under mandatory law.

11. Indemnity

If you use the Service for your business, you agree to indemnify and hold harmless ICXCNIKA OÜ from and against claims by third parties, and the resulting damages, losses and reasonable expenses (including legal fees), arising out of your User Content, your transactions with other users, or your use of the Service in breach of these Terms or of applicable law.

If you are a consumer, you are responsible towards us only for damage you cause by breaching these Terms, as the law provides.

12. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend, restrict, or terminate your access to the Service, remove content, or close your account if we reasonably believe you have breached these Terms or the law, created risk or possible legal exposure for us or other users, or if we discontinue the Service. Where reasonable and lawful, we will give you notice, and Section 13 explains how we tell you why and how you can appeal. Sections that by their nature should survive termination — including content licences already granted, disclaimers, limitation of liability, indemnity, and governing law — will survive.

13. Reports, moderation and appeals

Reporting illegal or harmful content. Anyone can report a user, listing, lot, post or comment in the app (the report option on it), and a message in a chat or public group. You can also write to support@poketrade.ai, saying where the content is and why you think it is illegal or breaks these Terms. A person on our team reviews reports. Some content is also checked automatically: posts, comments and public group messages are scanned for abuse and scams, and photos are checked before they are published. Text that the check flags is hidden until a person looks at it.

Our decisions. If we remove content, hide it, or restrict or close your account, you can ask us at the contact address for the reason, and we will tell you what was decided, on which ground (the law or these Terms), and whether automated means were used.

Appeals. If you disagree with such a decision, reply to our message or email us within 6 months of the decision. A person reviews it, not an automated system alone, and we tell you the outcome and the reasons. You may also take the matter to a court or to a body for out-of-court dispute settlement (Section 16).

Contact point. For authorities and for users, our single point of contact is support@poketrade.ai. You can write to us in English or Estonian.

14. Ranking, featured listings and ads

Lists of listings and cards are ordered by the sort you choose (for example cheapest, newest, or nearest). The “For you” order weighs, in this order of importance, how near the listing is to you, whether the card is on your wishlist or in a set you collect, how recent the listing is, and how many listings the card has. Trade suggestions come from the cards you offer and want, your area, and what you dismissed before.

Paid placement is labelled. Pro sellers get a small number of listings marked “Featured” at the top of a card’s offers, only when the price is close to the cheapest, and Pro sellers receive a slight advantage in trade suggestions. Ads booked by shops are marked “Sponsored”. Neither changes the order when you sort by price or distance.

15. Business users

This section applies if you use the Service for your business, for example as a shop or a Pro seller. We give you at least 15 days’ notice of changes to these Terms that affect you, unless a change is required by law or is needed to deal with a danger or abuse. If we restrict, suspend or end your use of the Service, we tell you the reasons. You can complain about any decision or about how the Service treats your business at support@poketrade.ai; we look at every complaint and answer with reasons.

16. Governing law and disputes

These Terms are governed by Estonian law, without regard to conflict-of-laws rules. If you are a consumer, you keep the mandatory consumer protection of the country where you live, and you may bring a claim against us in the courts of that country. If you use the Service for your business, the courts of Harju County, Estonia, have jurisdiction.

If you are a consumer in Estonia, you can also bring a dispute to the Consumer Disputes Committee (Tarbijavaidluste komisjon, ttja.ee). A consumer elsewhere in the European Union can turn to the national consumer body of their country.

17. Changes to these terms

We may update these Terms. For material changes we tell you in the app or by email at least 30 days before they take effect, with the new text. If you do not agree, you can close your account before the date without cost; the old Terms apply to you until then. A change that is required by law, or that only benefits you, can take effect sooner. The “Last updated” date above shows the version in force.

18. Contact us

If you have questions about these Terms, contact us at support@poketrade.ai.